PROGRAMME OVERVIEW

Do you lead, manage or influence others in your day-to-day activities? If you answered yes, then you will be managing and directing emotions. It’s time to take control of the process.

Emotional intelligence (EI) accounts for more than 80% of superior performance in top leaders. Leadership is strategic but great leadership is much more primal; it works through the emotions. In the last two decades the study of EI in the workplace environment has increased with research indicating that people with high levels of EI experience more career success with their team, build stronger personal relationships, lead more effectively, reduce conflict and enjoy better health.

This 1-day workshop is available for in-house delivery and can be tailored for organisations, teams or individuals who are responsible for leading or managing others and who want to excel at what they do.

This 1-day workshop will enable you to:

  • Appreciate the science behind EI and what it means in practice
  • Identify the key components and sub-components of EI: self-awareness, self-regulation, motivation, empathy and social skill
  • Discover the benefits of EI to the leader, the team and the organisation
  • Apply psychological models to identify personality types and communication preferences
  • Understand how emotions influence performance and why it’s important to ‘create the state before you operate’
  • Develop skills and techniques to increase your own EI
  • Appreciate the importance of resilience for effective leadership by examining what it is, where it comes from and how we can increase it in ourselves
  • Understand how the psychology of recovery works and how leaders and teams can use this knowledge in creating a robust and resilient culture

WHAT YOU’LL TAKE HOME

You will develop your self-awareness, gaining insights into your own emotions, strengths, and weaknesses, leading to greater self-understanding and improved decision-making.

You will learn techniques to manage and regulate your emotions effectively, leading to better stress management and enhanced resilience.

You will develop interpersonal skills such as empathy, active listening, and conflict resolution, enabling you to build stronger relationships and communicate more effectively.

You will understand how emotional intelligence can be used as a tool to inspire and motivate others, leading to more effective leadership and team management.

You will learn to navigate social interactions with greater ease and empathy, fostering stronger connections with colleagues, clients, and stakeholders.

WHO SHOULD ATTEND

Leaders and Managers: Those in leadership positions who want to enhance their leadership effectiveness, build stronger relationships with their teams, and create a positive work culture.

Team Leaders: Individuals responsible for managing and motivating teams who seek to improve their team dynamics, communication skills, and conflict resolution abilities.

Entrepreneurs and Business Owners: Business owners and entrepreneurs looking to cultivate emotional intelligence within themselves and their teams to drive business success and innovation.

Sales and Customer Service Teams: Professionals in sales and customer service roles who aim to improve their interpersonal skills, enhance client relationships, and handle challenging situations with greater emotional intelligence.

Individuals: Employees at all levels who are interested in personal growth, self-awareness, and developing the skills necessary to thrive in the workplace and beyond.

This programme is available with a L7 Certificate of attendance.  This programme is also available with CPD Certification at an additional cost. If you would like to receive certification, please make the request at the point of enquiry.

WHY CHOOSE L7 EXECUTIVE COACHING FOR YOUR EDUCATION AND TRAINING?

At L7 Executive Coaching, I independently offer education and training, and also partner with organisations, academics, and leading practitioners I’ve had the privilege of working with over my many years in international business and education. With this extensive network and firsthand experience, I’m able to provide an exceptional choice for those seeking high quality educational solutions.

My track record speaks for itself. From working in, and collaborating closely with both UK and international universities and corporations, I’ve designed and executed a diverse range of programmes tailored to meet the unique needs of my clients. From comprehensive international degree programmes that foster global perspectives to delivering the most current executive education and training initiatives, I have designed, delivered and created impact across every step of the process.

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